Frequently Asked Questions
Please read through PalletHub’s frequently asked questions. If you have more questions please contact us.
How do I place an order on your website?
To place an order, simply browse our products, add the desired items to your cart, and proceed to checkout. Follow the on-screen instructions to enter your shipping details and payment information.
What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards and other secure online payment options. All accepted payment methods are displayed during the checkout process.
Can I modify or cancel my order after it has been placed?
Unfortunately, once an order has been confirmed, it cannot be modified or canceled. Please double-check your order before completing the purchase. If you have concerns, contact our customer support for assistance.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email with a tracking number and a link to track your package.
Is my personal information secure?
We take your privacy seriously. Our website uses industry-standard encryption to protect your personal information. For more details, please refer to our Privacy Policy.
How do I contact customer support?
If you have any questions or concerns, our customer support team is here to help. You can reach us through the “Contact Us” page on our website or via email at info@pallethub.com.au.
If you have more enquiries please contact us.
